Promo code - Set up

Promo codes are created in Leeroy Cloud. It is just as an ordinary offer except that you create a code that you can hand out to your customers instead of sending it to the members in the app. When entering the code in the app the offer unlocks.

Start

Log in to Leeroy Cloud, click on Loyalty to open up the sidebar, and then click on Promo Code.
This is the place all your created promo codes will be collected.

Click on Create to set up a new promo code.
 

General 

  1. Enter a (internal) name for the promo code so you can find it easily later under Campaigns or under Offers. 

  2. Choose an existing campaign to add/link the promo code to.
    (You need to create a campaign first if you don't have one. What’s a campaign?) 

 

Promo code

 
What code should the customer provide to get the discount?
  1. Decide what you like to have as a promo code. The promo code must contain at least 3 characters and may be any combination of letters, numbers and special characters.
    For example: Opening2023 or Sommarmat06
  2. Click in the box and type your promo code.

    This is the code you will give out to your customers or members. Then the code needs to be entered in the app (under offers/Erbjudanden) by the customer to unlock the offer.



Settings

Scheduling

 
 

Select the dates for when you want the promo code to be valid, and when the offer starts and ends. Click the square with dates. A calendar box will pop up. Click on the desired dates.

Limitations

For more detailed info about the Limitations look here!

 
 

Available on days
What days should the offer be valid? You can choose one, some or all days.

Available through dining type
Do you want the offer to apply to both takeaway and eat-in orders? Or should it only work e.g. for customers who order in the app or scans the offer (from the app) at the register but eat in the restaurant?

When does the customer have to pick up their order?
This setting determines what time of the day the offer should be valid. E.g. Lunchtime 11-14.
The customer can make the order at any time (preorder) but not collect the order until the selected pick up time is reached. The customer also needs to set the corresponding pickup time in the app when the order is made to be able to get access to the offer. In this example the order has to be picked up between 11-14 o'clock.

Restrict offer to specific stores
Pick one or more restaurants from the drop-down list if you like an offer only to be valid on those restaurants. All customers with the app can see the offer in the app, but it can only be redeemed at the selected restaurants.

When should the customer have registered in the app to receive the offer?
If you like to target customers who have registered to the app in a certain time e.g. new customers under a specific period, use this setting to specify what date. You can enter either a “from”-date, “to”-date or both. If not, choose Anytime.

Amount of offers that can be redeemed
Have you made a really good offer and want to limit how many offers can be redeemed?
Just click Specified number and enter your desired number in the input field.

Allow offer to be used in the same order more than one time?
If NO is chosen: You will limit the usage of the offer to only one at each purchase.

How many times can a customer redeem the offer?
Here you can limit how many times a certain user can use an offer, select once or Specified number and enter that amount of redeems you like your customer to have. E.g. 3 = 3 uses.

For example: If you combine the two settings about limited uses above, you can e.g. set 100 uses, max 1 per user. All app users you have targeted will see this offer but it is the “first come” (först till kvarn) rule that will apply. When a user has used his/hers 1 redeem, the offer will disappear from his/her app but will still be visible for those who have not redeemed the offer. After all 100 uses have been redeemed the offer will disappear from all user's apps.


Can this be combined with other offers?
This setting determines if the offer can be used together with another offer.


 

Create the offer


Example: This image shows an offer with a 15% discount

  1. Whole purchase

    1. Do you want to exclude a discount group from this offer?
      If you e.g. don't want alcohol to be included in the offer you can exclude it by selecting the discount group "alcohol" are placed in.  More info about how to set up discount groups here.
    2. How much discount do you want to give the customer?
      Slide the dot to desired % discount

    3. Do you want a price limit for the discount?
      The total discount can not exceed the set amount per purchase. Set a price limit or leave empty if no limit is desired.


  2. Product

    1. Do you want to exclude a discount group from this offer?
      If you e.g. don't want alcohol to be included in the offer you can exclude it by selecting the discount group "alcohol" are placed in.  More info about how to set up discount groups here.
    2. How much discount do you want to give the customer?
      Slide the dot to desired % discount

    3. Choose products to be discounted
      Click on Select products, the product picker opens up.
      Select the product that you like to be included in the offer by just clicking at the row. you can search for a product in the top or filter in the right side. 
      Tip! Select the app menu-filter to easy find your products.
      Click on Selected products to get an overview of your selected products




    4. Does the customer get a discount on all of the products or just one
      Select if you want the customer to be able to purchase more than one of your discounted products to a discounted price or if they only ca pick one for discount.




  3. Buy this, get that

This lets you create a more complex offer, you can ether do it by picking selected products or by a whole product group. Se image for example:

Example as image above: 
" Buy any 2 drinks, get 1 of them for 50%. 
Does not apply to alcohol

It is very important to remember to think "I take two (2) and get one(1) of them for free" when your offer is about ""buy and get" the same type of product. Otherwise you might risk giving it away for free, eg. take one(1)  drink, get one(1) for free. That means that you only takes one drink and gets its for free.

  1. image shows when Product group "Drinks" is selected.

    1. Do you want to exclude a discount group from this offer?If you e.g. don't want alcohol to be included in the offer you can exclude it by selecting the discount group "alcohol" are placed in.  More info about how to set up discount groups here.

    2. Discount specific products or whole product groups:
      Select Products if you like to pick one, or a collection of simular or different products.  
      Select Product groups if you want to select all products that belongs to a certain product group. e.g. drinks, dip sauces, main dishes etc. Click here to continue to product group










      Products
      Example: Buy two burgers and get one dip for free:
      1. Does the customer have to buy all of the products above or just one of them to get the discount? 
        If selecting "one of them", the customer needs to purchase two of the same kind of burger to get a free dipp.
        If selecting "all of them" the customer needs to purchase all 4 burgers to get 1 dip for free.
      2. They get a discount of
        Slide the dot to desired % discount
      3. On the following products
        Click on Select products (as above) to pick the products that the customer will get.
      4. One of them / All of them
        One of them
        will allow the customer to get one discounted dip 
        All of them -
        The customer will get one of each dip for free dip 1 and 2 and 3 (at discounted price)!
      5. Products -> If the customer buys:
        Click on Select products, the product picker opens up.
        Select the product that you like to be included in the offer by just clicking at the row. You can search for a product in the top or filter in the right side. 
        Tip! Select the app menu-filter to easily find your products.
        Click on "Selected products" to get an overview of what you have selected.



      Product groups
      1. If the customer buys from:
        Select one or several product group the offer is about and enter a number of how many products the customer needs to purchase.
      2. They get a discount of
        Slide the dot to desired % discount
      3. On the following product groups
         Select one product group that the customer will be able to select some to get.
      4. Amount enter amount of get products that the will be discounted  when purchasing the buy products(i.)

 

 



Appearance

 
 
  1. Image.
    Import a picture to represent your offer. Click on the plus sign and select a picture from your computer.

  2. Write the text for the Heading and Body. Discount, what, when, where?
    Make sure that the texts make it clear what the offer is about and what products the customer can choose from. That information is up to you to provide.

Save and publish!


Summary

Here you can see a summary of your promo code and offer.

Read it thoroughly and make sure that everything looks right. If you like to change something, just go back by clicking on the desired page and edit the information. Remember to save after a change.

You are done! The offer will show up in the app when a member enters the right promo code